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RotoHOST.com - Support Center

Support Center

RotoHOST has 3 main support options. Please take the time to explore the options in the order they are presented, as most questions can be handled by either of the first two methods.
The most efficient way to obtain support with a specific question or problem is by using Option #2, our Billing & Support Center.

The last method, Instant Messaging, is generally for problems that can be resolved easily by a quick "chat" with a member of our Support Team.

Support Option #1 -
The Knowledge Base
	Click HERE to visit the RotoHOST KnowledgeBase where you can see our most commonly asked questions. Stop in today!

Support Option #2
RotoHOST.com Billing & Support Center
	You may send an email at anytime to: support@rotohost.com and one of our Technical Support Team members will assist you.

Support Option #3
Live Support
	While we do not have set hours for operation of this service, we endeavor to utilize it as often as possible. We can be reached by the following instant messaging services:

ICQ - 638262

Yahoo! IM - RotoMEDIA

AOL IM - TeamRoto

MSN - RotoHOST@hotmail.com

Google Talk - rotohost@gmail.com

Help using your advanced cPanel control panel - With our cPanel tutorials, you can learn all about cPanel and other support programs we offer. Click on the appropriate tutorial below.

Add an FTP Account	Create a Default Email Account	Backup Your Site
Add an Account in Outlook Express	Create an Email Auto-Responder	Install FrontPage Extensions
Change Your cPanel Password	Create an Email Forwarder	Setting up NeoMail
Change Your cPanel Contact Email Address	Create a Subdomain	Activating Hotlink Protection
Configure an Account in Outlook Express	Create a POP Email Account	Manage URL Redirects
Create an Addon Domain	Create a Custom Error Page	Using File Manager
Create a Parked Domain	Create a MySQL Database	Using phpMyAdmin
Password Protect a Directory		Using Index Manager

Harry Hicks
www.sandpiperbeach.net

I've been with RotoHOST for over 5 years now and I can highly recommend their services. Support issues are handled in a prompt and professional manner - every time. 2 thumbs up!

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CGI-Bin/Perl/PHP

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FREE 24x7 Monitoring

24x7 Onsite Physical Security

NAS Weekly Off-Site Backup

FrontPage Extensions

Server Side Includes

FTP User Account

Cron Jobs

Graphical Stats with CPanel10

Sitebuilder

Templates Express

Best-Of-Breed Firewall & Servers

Try our hosting services for 30 days. If you are unsatisfied, we'll cheerfully cancel your account and refund you. No questions asked. We're here to serve you and business with the highest quality of support and services.
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